[Resolved] HDFC Bank — fraudulent call from hdfc | |
Dear sir, I wish to complain about the fake call received by me from the so called termination department of hdfc mumbai. The person (Mob number :- [protected]) told me that my dad had taken a policy in the year 2013 and paid a premium of rs.30000/- towards the same, i was also given the policy number and told that since the policy has a lock in period of 5 years and i have paid the premium for only 3 year, my policy had gone to their department for termination. If i pay the premium for 2 more years that is rs. 60000/- my policy would be regularised and i will be getting an amount of rs. Xxxxxx/- within 90 days. Also, they have given me the name of the relationship manager and policy manager. They also know my mom name and my address. I searched the number in truecaller and it also says that the number is from hdfc policy cancellation cell. But still i thinks that this is a fraud call I haven't replied them till now and they are continuously calling me from different landline numbers. Can you please confirm that whether this number of call might be originally from hdfc or is it a fake one. Was this information helpful? | |
Feb 25, 2018 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Jan 24, 2018 HDFC Life Customer Care's response Hi, kindly do not act on any such calls or informations received by you on the name of HDFC Life or IRDAI. Further, the no. will be checked by us to get the same authenticated and accordingly, you shall be responded on it.
Verified Support Jan 25, 2018 HDFC Life Customer Care's response Hi, please note that post conducting the investigation and verification of the above mentioned contact no. by us, we have reached out to this conclusion that the mentioned contact no. is not associated and neither is registered with HDFC Life. Further, you are requested to be cautious and on guard against such unwanted calls. Also, do not act on any such information received in the name of HDFC Life, or IRDAI. Please refer to the IRDAI Notice on Spurious Calls by visiting the mentioned link: http://www.hdfclife.com/irda-public-notice-on-spurious-calls.
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