[Resolved] HDFC Bank — fraud/unauthorized transaction

manish1222

from Panipat, Haryana

Address:

Hoshiarpur, Punjab, 146001

Dear sir /mam,

This is in reference to fraud transaction in my account no.*
Of rs. 75000. Today i was aware about this issue through a msg on my registered number. Kindly look and matter and take necessary action to refund my amount at earliest. Also these transaction were done using atm card but the original atm card is under my custody. How these can happen??
Is this is case of duplicate atm??
If yes then bank has to refund this is amount on immediate basis. As this is a responsibility of bank to secure bank balance of a account holder.

Regards,
Lalit kumar
[protected]@gmail.com
[protected]@gmail.com
[protected]
Hoshiarpur, punjab

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Mar 15, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 28, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Jan 30, 2018

Updated by manish1222 ok i already sent kindly reverse my money.

Feb 01, 2018

Updated by manish1222 Dear sir /mam,
Any Update from your side, we need result please help us.