[Resolved] HDFC Bank — Giving me policy against loan at 0%

meerajadeja

from Ahmedabad, Gujarat

Address:

New Delhi, Delhi

The call came from Niharika Sharma from[protected].

They said I have to take their policy and they will pay off my loan. I found this forum and read all the complaints and hence asked if I could go to the branch to verify and she fumbled and sounded irritated.

I also told her about this forum while on the call and she quickly hung up the call. Thanks to this forum, I stopped from falling into a trap.

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Feb 28, 2017

Complaint marked as Resolved

HDFC Life customer support has been notified about the posted complaint.

Verified Support

Jan 27, 2017

HDFC Life Customer Care's response Hi, thank you for bringing the above issue to our notice. I request you to be cautious and on guard against such unwanted calls. Also, I would request you not to act on any such information received in the name of HDFC Life, or IRDAI. Further, we strongly encourage our customers to go through product brochures before applying for any plan. Customers can either visit to any of the near by HDFC Life branches to conduct an enquiry on the product or the same can be find on our website as well. Please note that we are trying to make things as much transparent as we can by uploading all the requisite information's regarding the policies and products on our website. Also, we are attempting to upload all the additional information's like charges, fund performance, lock in period etc on our website to make customers aware of all the product features. Regards-- HDFC Life.