[Resolved]  HDFC Bank — harassing and using abusing language

Address:New Delhi, Delhi, 110059

Hi team i am using your card from last 2 years vide your card ending number 3686 international diners club card. From last 2 months i am not able to pay amount on time due to some financial crisis but you guys messed up my life. It's only delay of 7 days one of your agent sending my warning messages. I am also attaching up here snapshot. When i called this number [protected] one of a lady picked up the call and start using abusive language and harassing me that we have full rights that whatever we can do with you and saying to one of his member picked up this guys. I was in office otherwise i will teach that lady a lesson because i also know how to handle these vulgar peoples

My concern i am a regular user of credit card is this your service when i already requested?

I have not been asking for settlement or any waive of in my account but you guys messed up my life in only two months,

I am requesting you to deeply look into this matter and take necessary action against this otherwise i will go with senior authorities in the case of mentally harassing and using abusing languages.

My details are :- anupam tiwari
Email id :- [protected]@gmail.com

Mobile no :- [protected]

My credit card :- diners international card ending no 3686

I am also going to post in social media and on twitter
+1 photos
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Jan 27, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Dec 22, 2017
Updated by anupam1234
Any updated regarding my case ?
Verified Support
Dec 27, 2017
HDFC Bank Customer Care's response
Dear Mr. Tiwari,

We have already responded to your concerns through e-mail on December 21, 2017. The reference number for the same is [protected]. We request you to refer the same and revert to the mail for clarifications if any.

-Manoj
HDFC Bank Customer Assistance
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