Hdfc Bank — harassment and settlement issue from hdfc collection department

 
1 Review
A-21,rama park, mohan garden, new delhi, New Delhi, New Delhi District, Delhi, India
 Prateek luthra on Jun 19, 2019
I have paid all the money for my credit card settlement. But collection department person is not updating the payment. And because of them my car loan noc is pending. We visit the branch many times. But resolution provided by the bank. They are doing harassment and using wrong words to us. I do have all the recording. That person is doing all this intentionally, And phone number of that person. The number is ([protected] H khothari). My car loan number is 42463979. My credit card last four digits are 4050. I have all the receipt of payments. If needed i can share the recordings also. I request you to please help us. My number is[protected] email [protected]@gmail.com

harassment and settlement issue from hdfc collection department

Complaint Status


[Jun 19, 2019] HDFC Bank customer support has been notified about the posted complaint.
Verified Support
HDFC Bank Customer Care's response, Jun 20, 2019
Dear Customer,

We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
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    Customer satisfaction rating
    55%
    Complaints
    16296
    Pending
    1718
    Resolved
    8449
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - harassment and settlement issue from hdfc collection department