[Resolved]  HDFC Bank — harassment from credit card department

I have credit card of your bank, and due to some reason i am not able to pay amount on time, but paying slowly. People from your department is threatening me, my family, and entering my house and work place.

Now i am going to the police station and to my lawyer to lodge a complaint against your people under section 506 for harassment.

You cannot threat people like this, and now i will teach you people a good lesson. I am not paying a single penny, and lodging all proofs of threat. I will tell you the result of threatening someone like this. Under rbl guidelines, you cannot threat customers. You # how can you even send personal text messages and threat this way. What do you think you will enter in my house in my absence, and will threat females. I will teach you law.

My details ankit manocha
Card number last digit -9986
Contact number [protected]
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Jun 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 19, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your queries and you may look forward to receive a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
May 20, 2018
Updated by Ankit Creations
Your executives from credit card department are sending me threatening message and calling me and my mother liar or fake promise makers. You ### how can you even send me such text messages. I have proof of all threats including text messages and call records, and definitely will lodge a complaint against you people nearby your area police station. My relative is a criminal lawyer in mumbai, forwarding all to him, and he will put section 506 on you under harassment act. When you people will be sent to the jail for three years, then you would realize what effects on the health it leaves. Becasue of you people my mother was in hospital, as you harrased her. i will show all medical bills to my lawyer. You wait and watch. I am not giving your money, do what you want to. You have no sense how to deal with the customer You ### you will go so low that you will threat and play with their life. Stop calling me and my family, u won;t get a single penny now.
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