[Resolved] HDFC Bank — HARASSMENT FROM HDFC PAYMENT RECOVERY TEAM. | |||
Dear Sir, I am holding the Diners Club credit card since last 1 and half year. Due to heart surgery of my dad and loss of my job. I am unable to make the credit card payment from past 2 months. In this period, hdfc payment recovery team is continuously harassing at my doorsteps and even threatening me that they will sit on my doorsteps till they receive the payment. Its been happening since last few days. Even when I told them that i need a one month grace period for making payment, as i am jobless and my family is currently not financially stable. Yesterday, when I was not at home. Ritesh (Not well dressed, Gutkha in mouth) came at my house and asked my sister (who is pregnant) to make the payment in cash now itself or else they wont leave the doorsteps (continuous banging). When i spoke to their senior Mahesh and explained him about my problem. he said we dont care whether ur dad is heart patient or your sister is pregnant, we want our money now itself. Sir / Madam, they are behaving like goons and its a complete harassment from your payment recovery team. THIS IS A COMPLETE MENTAL TORTURE AND HARASSMENT FROM HDFC PAYMENT RECOVERY TEAM. I DIDNT COME WENT TO THEIR COMPANY AND ASK ME TO PROVIDE THE CREDIT CARD. AND I AM NOT GOING TO RUN AWAY. HOW CAN YOUR HIRED GOONS TELL ME TUMHARA AUKAAD NAHI PAISE DENE KA TOH KHARCHA KYON KIA... AAJ KE AAJ PAISA DE DO NAHI TOH HUME PAISA WASSOOL KARNA BARABAR AATA HAI. I REQUEST YOU TO PLEASE STOP THE HARASSMENT FROM THE TEAM OR ELSE I WILL BE FORCED TO TAKE THIS TO MEDIA AND LODGE POLICE COMPLAINT AGAINST THIS PAYMENT RECOVERY TEAM. I AM NOT RUNNING AWAY. JUST GIVE ME FEW WEEKS TIME. AND I WILL SURELY PAY THE INTEREST AND THE PAYMENT. PLEASE. ITS A REQUEST. DONT HARASS MY FAMILY FOR THIS. THANKS ABHISHEK [protected] Was this information helpful? | |||
Aug 14, 2020 Complaint marked as Resolved | |||
2 Comments | |||
Comments
Sorry to hear all this but try to make min payment on your cards which is approximately 5% of your total outstanding amount and which can keep you away from such worst people till you make the complete payment. Banks can't ask you for full payment if you are making the min payment promptly with in the due date. It is not possible from bank end to provide weeks of time together when they don't receive payment for consecutive 3 months
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