HDFC Bank — have not received physical fastag

HDFC Bank — have not received physical fastag

A AshrafAliH

I have applied for fastag on may 2019, i have received customer id and wallet id. But i still have not received the physical tag. I had called the customer care number multiple times. They gave me different reasons and even asked me to send my address and contact details by mail, which i did. But still no avail. They don't respond to mails and now i am not able to reach them on phone as well. The reference number is hfr122607. What to do now? Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Feb 29, 2020 Updated by AshrafAliH I still have not received any update. I spoke to customer support and they assured me that i will be receiving the tag in a weeks time but there is no sign of it even after 1 month. I am very disappointed with the customer support and felt cheated. Government is mandating fastag and the companies cheating citizens like this should be penalised.
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