HDFC Bank — hdfc bank cashback not received - zomato hdfc code | |||
I had placed two orders on 5th july via zomato app using a coupon code zomatohdfc where a cashback of 25% of the total bill value (Upto rs. 150 max) was supposed to be credited to my bank account within 90 days. Following are the details: Order number: [protected] Phone no.: [protected] Amount paid: rs. 575 using hdfc card. Coupon code applied: zomatohdfc Order number: [protected] Phone no.: [protected] Amount paid: rs. 575 using hdfc card. Coupon code applied: zomatohdfc Unfortunately, i did not receive any cashback from hdfc regarding this offer. I have been raising complaints on hdfc portal but there is no option for promotional codes for hdfc. This is such a pathetic service on your end. On contacting zomato, they informed me to contact hdfc as it is a promotional offer from their end. This is not the first time where hdfc provided coupon codes on third party apps for bookings and has not credited the cashback amount to the users. They give us a cashback duration of 90 days so that the user forgets about the cashback offers and it is easy for hdfc to fool their customers. Was this information helpful? | |||
HDFC Bank customer support has been notified about the posted complaint. Verified Support Oct 06, 2019 HDFC Bank Customer Care's response Dear Customer, We sincerely regret the inconvenience caused. This is not the experience we want you to have. At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share your Account No. or Customer ID & registered contact details with the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution. -Anay HDFC Bank Customer Assistance | |||
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