[Resolved]  HDFC Bank — hdfc bank credit card

Hi,

I am samaresh mandal having a credit card with no - xxxx6988. I have tried to pay rs12000 on 22nd but that did not work. I tried to do that on 23rd also but did not work. So i dropped a cheque at indirapuram, ghaziabad (Up) atm.

I have some auto payment registered for mobile bill, but i received a message that the payment not successful. Then i checked and come to know my card is is not credited with rs12000 yet. Then i sent email and called on[protected] times but after waiting long time arnd 30min+ that did not work.

Then i received a call from from hdfc and it was told that pay the amount using neft and sent a email to customer service to let them know that it was not my problem. So there will be no extra charge. I did that but i don't have any response on that and i see lots of extra charges on card. Then again i had a call with hdfc and they said your card is blocked, so first payment minimum amount atleast and then let us know. So i paid again and called them regarding the charges and etc. But i did not receive any update by call back or by email or by sms. So i stopped paying further and following on that. As i can't waste my time and money on this repeatedly. Also due to this my cibil score is also hampered.

Now i decided unless and until i get update and solution on the above charges i will not pay a single money.

Please help on this.

Thanks.