[Resolved] HDFC Bank — hdfc bank credit card

sahin786

from Kandi, West Bengal

Address:	731101
Website:	WWW.HDFCBANK.COM

Please note that i applied for hdfc credit card and got reference no : [protected]df. I got all verification done at my office and residence too. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]df status disapproved who called us for credit card and we never gone to hdfc for the same. Executive called and we given all papers and verification also done positively at my house your agent came and take picture of my all documents. I called customer care and they are not giving any reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Hdfc bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank. Please provide reason or else i will file case in consumer court. Please suggest me what is next process. And where exactly my application got disapproved. Hoping positive response.

Was this information helpful?

No (0)

Yes (0)

Jun 7, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 23, 2018

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments and in order to enable us further review your application, we request you to send the duly filled/signed form available at the below link for confirmation of your office address along with self-attested proof to the below-mentioned address to enable us to assist you in this regard. https://www.hdfcbank.com/assets/pdf/OCD_Office_declaration.pdf HDFC Bank Cards Division No.8, Lattice Bridge Road Thiruvanmiyur Chennai – 600 04.

-Manoj
HDFC Bank Customer Assistance

Apr 24, 2018

Updated by sahin786 Re-verification done from your side and i already sent duly filled form to your address which you have mention in the form so what is next process and how much time you need?

Apr 27, 2018

Updated by sahin786 My application disapproved again. my cibil score 775 my salary 30000/month, all documents are correct. so what the reason that HDFC always disapproved my application. i want to know cause for disapproved.