[Resolved]  HDFC Bank — hdfc bank credit card no-[protected] collection agent mr. ankit mobile number: [protected]

Address:HDFC CC Collection, New Delhi, Delhi

Dear sir, my self kritika mishra, w/o mr. Adarsh mishra. Sir, he has done the payment of inr 67, 000/- against total out standing of inr 1, 28, 000/- and it was agrred to pay in 4 emis.

Yesterday also he paid inr10, 000. Due to some accident yesterday, he is in police custody and will be released by today evng or by tomorrow. I urge you to give extension upto monday mrng. If you not receive the payment upto monday afternoon, you are free for the legal action.

I have requested mr. Ankit mobile number:[protected] on sms and explained the problem but still he is torturing by sending sms.

Kindly look into this and provide a final extension upto monday after noon.
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Jul 3, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jun 01, 2019
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receiving a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

When the time of issuing they said we can cancel the credit card at any time after i paid all my debit by calling the number[protected] now the number is not in use now i want to close my credit card but now they say i have to fill the closure form and have to send their address. why the are making this uncomfortable for the customer.
I didn’t apply any debit card from my account, I got one generic debit card which doesnot contain my name. My cust id[protected]. There has to be email or sms notification for this deduction. I dont need any debit card if every month it will charge 885 rs

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