[Resolved]  HDFC Bank — hdfc bank credit card transaction dispute

Address:Delhi, 110030

It is to bring to your notice that i dis a transcation on dt. 13.07.2019 of an amount of rs. 13110/- for rajdhani electricity bill payment through the app mobikwik, but the same was not successful and the screenshot of the unsuccessful transaction is also attached alongwith the screenshot of the hdfc sms in which the amount of rs. 13110/- was debited from my credit card. A complaint regarding this is also lodged through the hdfc customer care on dt. 14.07.2019, 15.07.2019 and 21.07.2019 respectively in addition to that a transaction ofa the amount of rs. 159/- was done on dt. 15.07.2019 through my credit card which was not done by me and a complaint regarding the same is also registered through hdfc custromer care by me on dt. 15.07.2017. Screenshot of duly filled hdfc transaction dispute form is also attached for your reference. Please take the remedial action at the earliest without causing any further inconvenience as so many days had already been passed.

Regards
Sunita tokas
Card no. [protected]
Regd. Mob: [protected]
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Sep 5, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 22, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to share a scanned copy of complete Cardholder dispute form to cc.[protected]@hdfcbank.com and we shall assist you. You can download the form from the below link: https://bit.ly/2FpUNeY

-Zubin
HDFC Bank Customer Assistance
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