[Resolved]  HDFC Bank — hdfc bank demanding annual charge for assured life time free credit card.

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Dear concern,

I applied for hdfc credit card 4 months ago and the agent assured me this card will be life time free after 3 mobile recharge of rs 100 and i paid 100 for next 3 months to make it life time free.

But in the next month bank send me a bill of 1070 as annual charge.

And then i make a complaint of it several time but every time bank denied for reversal of annual charge.

Now the bank forcing me to pay another rs 1070 without any uses.

My complaint reference number are: [protected] and [protected].

Concern 1: why bank agent making fool customer if bank not provide life time free card and who is responsible for that either bank or customer.

Concern 2: i want to block that card completely because i did not use this card till now but bank denied.

Please help me.

Regards
Umesh kumar
[protected]
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Nov 20, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

We have reviewed your queries expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Meri fees account se kat gyi hai par update nhi hone ki vjh se finel printout nhi nikl rha hai.
Mera rej num-[protected]
Date of birth-23/03/1997
Jitni jldi ho ske please fees udate krde nhi to mera finelprintout nhi niklega jiske karan mai Exam m nhi beth paungi.
Request you to cancel the one assist plan which is activated on my card ending with 5909.Request you to refund the money which has been deducted without my consent

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