[Resolved] HDFC Bank — hdfc bank fastag - application no - hfr 846001

Vcvs

from Gurgaon, Haryana

Address:

Faridabad, Haryana

I have applied for fastag from hdfc bank on 02nd dec and i have received several messages that your fastag has been successfully recharged with application no - hfr846001 but fastag has not been delivered on my address which i have mentioned while applying for it.

It was mentioned on the form that i will be getting my fastag in 7 days but still i haven't received any.

Request you to please take action on this asap as nobody is picking up the phone on customer care.

Regards,
Varun sehgal

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Dec 15, 2019

Complaint marked as Resolved

I have received an email from HDFC bank on 6th Dec that my fastag has been recharged with 300 rs but I have not received any fastag.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of application. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance

Dec 16, 2019

Updated by Vcvs I have applied for Fastag on 2nd Dec and now you are saying that I will be getting my fastag by 20th Dec.

If you people can't handle the work on time that why do you claim fake promises on your site that I will be getting fastag in 7 working days!!

I have made a mistake by ordering fastag from HDFC Bank. There are lot many better options out there who has delivered fastag on given time.