HDFC Bank — hdfc bank fastag application number hfr831767

Karthicklc

from Chennai, Tamil Nadu

Address:

Chennai, Tamil Nadu, 600072

Previous case was closed without resolution.

I have applied for fastag through hdfc mobile app on 1st dec 2019 and fee rs 500 was paid for etoll1291683. Received a sms saying fastag application hfr831767 was successful, but am unable to track my application and not sure the status of it. I have not received any pdf to my registered email, except message saying pdf will be sent to registered email.

Received a message saying fastag has been issued on 5th dec, but sill i haven't received. Could you provide the tracking number of the courier?

Can i know the status of my application and will the fastag will be delivered to my address?

Application date :01/12/2019
Application number: hfr831767
Mobile number: [protected]
Vehicle no: tn12q5280

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 13, 2019

HDFC Bank Customer Care's response Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Manoj
HDFC Bank Customer Assistance

Dec 13, 2019

Updated by Karthicklc Hi Team, while submitting the application it showed it will be dispatched with in 7 working days. It is been already 13 days now and there is no proper communication mechanism form HDFC and your Toll free number is busy always and they don't even bother address the query. Could you please fasten up as I required before 18th of December.

Dec 13, 2019

Updated by Karthicklc Hi Team,
While submitting the application it was shown Fastag will be dispatched with in 7 working days. WALLET ID was created on 5th Dec. It is been already 10 days now after Wallet creation. There is no proper communication mechanism form HDFC and your Toll free number is busy always and they don't even bother address the query. Could you please fasten up as I required before 18th of December.

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Comments

vishwanath chary

from Nizamabad, Telangana

I am applied fastag card through HDFC bank. I received my wallet I'd only and I didn't receive my card. Even we didn't check the status who is applied fastag card through Pvt banks..

Help me out how to check fastag card status