HDFC Bank — hdfc bank fastag

Address:FLAT NO 13 AMBIKA RESIDENCY, S NO 46/3/2 NAKHATE VASTI RAHATNI, OPP BALIRAJ GARDEN PCMC, Pune, Maharashtra, 411017

I procured HDFC fastag, I paid 500 rs online on 27th nov19. I received SMS of customer Id & Vallet Id created on 30th nov19. My customer Id is[protected].
On 4th Dec19 I recived SMS... Card will be dispatched in 4 working days. But Fastag Card not yet received at my residential address.
Since 09th Nov19, I am continuously trying fake customer care number given but either its busy or no one picks up.
I logged in my account online, but no details appearing. I visited my HDFC bank home branch. I got one mob number. The person very arrogantly denied to help.

Visited HDFC BANK again, other two persons already were expressing their frustration for same reason with Bank employees/manager. We got another contact details. The person told he deals in offline Fastag for HDFC and has no relation with online fastag application.

No one is helping, no email id for complain, hoax customer care no., dont know where to complain? After seeing so many complaints online, came to about exploitation of MANGO PEOPLE in the name of FASTAG is going on...

Please help me to get fastag card earliest.
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HDFC Bank customer support has been notified about the posted complaint.
Dec 24, 2019
Updated by anilvpatil
I received Fastag card on 20th Dec'19. logged in account. Today I found, Its not blank page now.
Information appearing there. I recharged with amount Rs. 500/-. Fastag status showing active.
I will close this complaint once, I successfully use fastag on road this friday.
Jan 04, 2020
Updated by anilvpatil
I received Fastag card on 20th Dec'19. logged in account. Today I found, Its not blank page now.
Information appearing there. I recharged with amount Rs. 500/-. Fastag status showing active.
But it is not scanning on Mumbai - Pune Expressway. Please help at earliest to get it scanned and debited thr fastag wallet. I have to by cash evenif having fastag with me.
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