HDFC Bank — hdfc bank fastag issue

bala5003

from Kotagiri, Tamil Nadu

Address:

641035

Last week i applied for hdfc fastag in which while doing payment it charged me rs. 500. Though i made the payment but after that, received pdf on mail.

Also kindly provide the status of the fastag application with reference number hfr655457.

1. No status update
2. Not able to contact toll free number. Always saying busy.

Give some point of contact

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 02, 2019

HDFC Bank Customer Care's response Dear Customer,

You will receive the Fastag within 5-7 working days from the date of application. Our team will send dispatch details via SMS once the tag is dispatched. Kindly contact Fastag Helpline at[protected] in case of any clarification in the interim.

-Nadia
HDFC Bank Customer Assistance

Verified Support

Dec 07, 2019

HDFC Bank Customer Care's response Dear Customer,

We like to confirm your application is received & is under process you will be receiving the Tag with is 7-10 working days For any further assistance you may write to us at fastag.[protected]@insolutionsglobal.com or call customer care at[protected].
Note:- Dispatch details of the TAG will be shared with you through SMS The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched.

-Nadia
HDFC Bank Customer Assistance

Dec 09, 2019

Updated by bala5003 I got the wallet Id and customer Id 5days back. But still I didn't get my fastag. When it will be delivered??