[Resolved]  HDFC Bank — hdfc bank fastag issues

Address:

Savita Sadan, Alembic Road, Vadodara, Gujarat, 390003

I applied for fastag from hdfc bank fastag portal. I also paid rs. 500 during the registration. I have just received customer id & wallet id on my cell number however, i have not received the physical fastag. I called hdfc bank toll free number and they told me to call the[protected] number which is never reachable. I have been trying to reach this number from last 3-4 days but either its engaged or no response. I again called hdfc bank number and they gave me a email id: status. [protected]@sahaj.co.in. I had doubts as to why they gave me an email id with sahaj.co.in instead of hdfcbank.com domain. Even after the doubt, i thought to give it a try and send an email to that email id without any information, and to my surprise i received delivery failure. Now i do not have any communication neither i have any update as to where is my fastag and/or what happened of my money?

Requesting the bank to provide legitimate information to connect with them for issues. Also the fastag application is so poorly made, its not even updated neither it is user friendly.