[Resolved] HDFC Bank — hdfc bank fastag no response on the application status

Gokulnath Natarajan

from Chennai, Tamil Nadu

Address:	560068
Website:	www.hdfcbank.com/htdocs/common/fastag/pay-toll-online.html

I have applied for fast tag with application number hfr029794. I have made the payment 300 inr (200 for security amount & 100 as the top up amount) uploaded the required documents, following that i have uploaded the signed application form as well. I got my fastag but did not get any login credential details.

Since then i have been trying to contact hdfc for the application status on the toll free number but no one picks up. Sent an email to hdfc. [protected]@sahaj.co.in no response.
I'm not sure do i have to do anything else to get the details. There are no updates regarding my application/money whatsoever.

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Jun 4, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 25, 2018

HDFC Bank Customer Care's response Dear customer,

Kindly note that we have shared the details to your email ID updated in our records. Kindly check for the same. You will have received the email from the email ID: helpdesk.[protected]@sahaj.co.in.

-Anay
HDFC Bank Customer Assistance