[Resolved] HDFC Bank — hdfc bank fastag not received yet

Hssb

Address:

Bangalore, Karnataka

I have applied for fasttag on 1st dec 2019 and i have received my wallet id and customer id on 6th dec 2019, and same day also received a message saying "fasttag has been successfully recharged for rupees 300" with a transaction id. But still i havenot received the fasttag.
I have checked the online status, it says the tag status, shipment status are still pending.

Kindly let me know my fasttag status about when will i get my fasttag, courier details etc.

I have tried reaching the customer care number but always engaged. Whenever i dial customer care number it is engaged / currently busy.

Please help
-sb

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Jan 26, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 11, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance