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Updated: Dec 16, 2025
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G
George Edward
from Chennai, Tamil Nadu
Dec 17, 2019
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I applied for hdfc fastag online on 9/12/19 with appilcation ref no. Hfr975185 and made payment of inr 500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
I received customer id & wallet id also and got a message as it was recharged for inr 300.
But i haven't received my sticker yet.If there is any problem with communication address to send the sticker courier please give me some email id or contact number to update it.

Tried communicating through toll free number so many times, but it is always busy or it plays a music. I want to know when i'll get my sticker
HDFC Bank customer support has been notified about the posted complaint.
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    P
    Prasad116
    from Bengaluru, Karnataka
    Dec 17, 2019
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    Address: Printo Document services pvt ltd., #320/3/5, Siddappalayout, Madiwala Post, Bommanahalli,, 560068
    Website: getprepaidcard.hdfcbank.com/fastag/index.aspx

    I had placed the order online on Dec 4 2019 with ref no: HFR889650 and it has deliver within 7 days as per Acknowledge form HDFC Fastag. But till now i haven't got the Tag. Please take this complaint and resolve asap.

    Date : 04 Dec.
    Website ordered : https://getprepaidcard.hdfcbank.com/fastag/index.aspx.
    Delivery Date : 12/12/2019.

    IMP Note: There is no response from helpline no. and don't no where to go to fix this.
    HDFC Bank customer support has been notified about the posted complaint.
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      D
      DeepakRajK
      from Chennai, Tamil Nadu
      Dec 17, 2019
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      Address: Bangalore, Karnataka, 560066

      I had applied for the HDFC Fastag on: 4/11/2019, for one of my Car KA04MK2146 i see the account ID has been created by not received my Tag, I has been updating the same in the portal and no response nor able to reach Customer care, Number provided is always busy and unable to reach, I need assistance as i need to travel long this month with Tag and its been made mandate, please assist.
      HDFC Bank customer support has been notified about the posted complaint.
      Dec 24, 2019
      Updated by DeepakRajK       Hello Team,

      Is there any update on this issue?
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        A
        Ashish Jokhakar
        from Vadodara, Gujarat
        Dec 17, 2019
        Resolved
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        Resolved

        Address: Adajan branch ,Surat, Surat, Gujarat, 395009

        Hdfc bank fastag — physical fastag not received at registered address


        I have applied for fastag on 029/11/2019 with hdfc bank, payment of rs 500/- has been deducted also got confirmation for activation & recharge but till today (15/12/2019) havent received physical tag at my address, there is no way of tracking & toll free number never connects.
        Jan 17, 2020
        Complaint marked as Resolved 
        HDFC Bank customer support has been notified about the posted complaint.
        Verified Support
        Dec 17, 2019
        HDFC Bank Customer Care's response         Dear Customer,

        Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

        -Anay
        HDFC Bank Customer Assistance
        View replies
        I got my customer id and wallet id through sms. When I login, I do not see any thing under Main Control Elements section. Also, how do I know where is my fastag card as it has not been reached yet.

        fastag card not received - Comment #3608868 - Image #0
        Reply
        My fastag reference number is HFR718823 on dated[protected] but card is not received yet at given address. Please it as early as possible.

        fastag card not received - Comment #3608877 - Image #0
        Reply
        I have applied for Fastag vide ref no HFR 958439. Rs. 500 has been deducted from my account. No Fastag received till date. Pl look into the matter.
        Reply
        What is post track number my hdfc fastag application HFR860498.application date 02|12|2019 after 10 days passed there was no any information send me by hdfc fastag company.
        Reply
        I had applied for the Fastag on 26/11/2019 vide ref no HFR552646. ON 30/11/2019 I received a message that it Shall be dispatched within 4 working days but till date i.e 12/12/2019 we still haven't received the Fastag. Please look into it.
        Reply
        There was no proper response from the manager and staffs in hdfc bank hosur... they are treating me like a dog...since my card was retained in hdfc atm m.g.road hosur...I was struggling for the past two days without money and card..wat can I do for my expenses...pls do the needful...

        Thanks & regards
        C.Jagadeesan
        Reply
        Hi, i have done online hdfc fastag registration two week back, but i have not received any communication till now. my APPLICATION ID is HFR887626,
        i paid 500 rs for this. tell me now to cancel it so, that i can buy manually for other retail outlets. not happy with HDFC service. very bad...
        Reply
        I was paying myntra bill yesterday online, amount. 2571 RS is debited but payment not done.
        Transaction I'd _[protected]-PAYTM
        Prioritize this and proceed for refund
        Reply
        I have ordered Fasttag through HDFC online portal and they have
        created a wallet and deposited Rs.300 also, but the RFID kit was not
        yet received or not sent to my house address. I have registered on[protected].

        Their customer care phone no is not reachable.

        custID:[protected]
        WalletID:[protected]
        Reply
        Cn u please explain for good reason my ₹177 has been deducted on[protected]...

        My savings account : rajarhat -gopalpur

        Refund my money just dnt deduct money without someone's knowledge...
        Reply
        Hello Team,

        I am waiting for fastag applied on 15 November.
        Application number HFR377666. Tag issue mail got but still tag not received, kindly give me details of courier number for same
        I called service number 20 times but not connected
        Reply
        I am HDFC customer. I applied HDFC fastag online around one week back. Fee had detected twice but no response from HDFC fastag.Please help.

        regards
        Rakeah Kumar chawla
        Reply
        Hello..AS mentioned in subject please forward me the status of my application. The Toll freee number of HDFC bank fast tag is not working. Payment deducted from my account is Rs. 500/-. This is not fair on part of HDFC bank. If not willing to provide any information or acknowledgment plz dont enter into any of these things & mislead people.
        Reply
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          A
          Ashish Jokhakar
          from Vadodara, Gujarat
          Dec 17, 2019
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          Address: 107 ,Sangna Society ,Near Navyug college,Rander Road ,Surat, Surat, Gujarat, 495009

          Sir I am primium customer of HDFC Bank, using net banking also & having credit card rigaliya user .I have done payment through this card for fastage ane even mail through I received coustomer I'd & wallet id also .Even I got message also about my balance in card ...But still card not received .even I also generate password on bank side for fastage...Then my self complaint to local HDFC branch they have sent me status in that status payment status failed seen..& I even check credit card statement there payment status seen me done for fastage.. I also sent copy via whatapp to connected local branch stil they have no proper reply ..even I see coustomer care number always seen busy even whole day...hope I get proper support...from this ..u have account with adajan branch Surat
          HDFC Bank customer support has been notified about the posted complaint.
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            S
            swapnilkumbharkar
            from Sangli, Maharashtra
            Dec 17, 2019
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            Address: Sangli, Maharashtra, 416416

            On 17.12.19 i was travelling via my CAR mh-10-ba-9289 from pune-sangli with valid fastag and full balance on that of rs 600 and crossed NHAI toll plaza on khed-shivapur at 7.59 am, toll plaza did not recognize the fastag hence after 15 mints of fight I paid in cash rs. 95, as per hdfc fastag policy, but after 1.5 hrs the double debit of rs. 95 on fastag message was sent on my reg mobile.
            I request to refund that rs.95 on my fastag wallet. And govt shall make mandatory for all toll plaza's to make compulsory to update their machinery of scanning fastag and not to harrase clients of fastag to pay double fees on toll plaza...
            +2 photos
            HDFC Bank customer support has been notified about the posted complaint.
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              I
              Inout
              from Kotamangalam, Kerala
              Dec 17, 2019
              Resolved
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              Resolved

              Address: Pathanamthitta, Kerala, 689541

              Hdfc bank fastag : sticker not yet received

              I applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
              After that i received customer id & wallet id on 28/11/2019 through sms. But still i haven't received fast tag sticker.
              The tollfree does not work and i'm struggling with fastag as it is going to be mandatory from 15th dec onwards.

              Please let me know whom should i contact, when i will be getting the fastag sticker
              Jan 25, 2020
              Complaint marked as Resolved 
              HDFC Bank customer support has been notified about the posted complaint.
              Verified Support
              Dec 17, 2019
              HDFC Bank Customer Care's response               Dear Customer,

              Please share with us your email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.

              -Manoj
              HDFC Bank Customer Assistance
              View replies
              On the process of fastag, amount deducted from CC but i did not get any confirmation. show some error.

              hdfc bank fastag application reference number: hfr713734 - Comment #3608874 - Image #0
              Reply
              Dear team,
              kindly provide me noc certificate from my two wheeler vehicle number MH02 EB 2531.it is needed for removing the hypothication as per the rto rules

              Regards
              Ajay patel
              tel no [protected]
              Reply
              Dear Concern,

              I have do recharge on 10th December 2019. I have not received any message or any wallet ID from your side, and also please let me know when will i receive Fastag.

              Regards,
              Tejas Indurkar
              Reply
              I have applied for HDFC Fastag online on 28.11.2019, it was to be delivered within 7 working days. Wallet is generated, but the tag is still no despatched, even after 15 working days.
              Why it is not delivered? I was expecting prompt service from HDFC bank, which very prompt in applying charges from the customer.
              Reply
              I did not receive my fastag which i applied on 17 November still today i did not receive fastag nor any email. I have paid 2200 for 2 vehicles. Reference NO. HRF390556
              Reply
              HDFC fastag sticker not received yet.
              Reply
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                S
                [email protected]
                from Pune, Maharashtra
                Dec 17, 2019
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                Address: Pune, Pune, Maharashtra

                Dear Sir/Madam, I have applied for HDFC fast tag on 30th November. I have paid INR 500/-. I have received an email that Tag has been issues successfully on 5th December.
                My Customer id for Fastag is[protected], The linked account OR wallet id is[protected].

                Even after 2 weeks I have not received the fastag delivery. I was told I will get it in 5 to 7 working days.

                I am an existing HDFC bank customer and the money is deducted from the account. I am currently clueless about when it will get delivered ? Whether its really issued OR the money has been lost ? The helpline number doesnot work, bank guys have given NHAI 1033 number, they dont entertain bank issued fastag complaints. I am feeling helpless and hanging.
                +1 photos
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                  J
                  Janardhan99592
                  from Hyderabad, Telangana
                  Dec 17, 2019
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                  Address: 500070

                  I applied for the for the fastag on 08/12/19. For my heavy vehicle class 12 through hdfc portal. I have paid Rs.1100/- for the fastag. On that day they mentioned that we will receive the fastag within 7 days.
                  Till now no response from the HDFC bank side and one more worst thing is Customer care number is not working. This is the worst experience.
                  My fastag reference number: HFR954501
                  HDFC Bank customer support has been notified about the posted complaint.
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                    N
                    nileshanchan
                    from Bengaluru, Karnataka
                    Dec 17, 2019
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                    Address: Raigad, Maharashtra, 410209

                    I had applied for hdfc fastag on 13th Dec 2019 with Fastag application reference number HFR01084812. In the message, it was referred that application PDF will be sent to the registered email Id but I have not received any email yet. Also, no representative has contacted as per the message. Tried to contact the helpline no [protected] which always seems to be busy. There is no way to know the status of the application.
                    HDFC Bank customer support has been notified about the posted complaint.
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                      S
                      sujith srinivas
                      from Mumbai, Maharashtra
                      Dec 17, 2019
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                      Address: KR Road Branch, HDFC, 560033

                      It has been 3 weeks but I have not received my fasttag sticker yet. Please help

                      Customer Id is[protected]
                      Phone Number: [protected]

                      I have got all my user id over a mail and all the information. But it is really urgent for the sticker to arrive at the mail address.

                      Please note that HDFC has never provided such bad service till date making the customers wait with a number that is always busy and no email responses to mails sent to FAST TAG team. The regular HDFC helpdesk members dont care about this
                      HDFC Bank customer support has been notified about the posted complaint.
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                        B
                        bhaskar patra
                        from Chennai, Tamil Nadu
                        Dec 17, 2019
                        Resolved
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                        Resolved

                        Fast tag for application reference no hfr798127 is not delivered yet. It was applied 15 days back and there was commitment to deliver it within 7 days.
                        However, fast tag customer id and wallet id is issued on 5.12.2019.
                        Cust id[protected]. Wallet id - [protected].

                        Still its disappointing that fast tag is not delivered and also there is no tracking process of status.
                        Jan 18, 2020
                        Complaint marked as Resolved 
                        HDFC Bank customer support has been notified about the posted complaint.
                        Verified Support
                        Dec 18, 2019
                        HDFC Bank Customer Care's response                         Dear Customer,

                        We regret the inconvenience caused. Your application has been received at our end and you will receive the Tag within 15 working days from the date of application. The dispatch details of the tag will be shared with you via SMS. Kindly write to fastag.[protected]@insolutionsglobal.com or contact Fastag Helpline at[protected] in case of any clarification or assistance.

                        -Manoj
                        HDFC Bank Customer Assistance
                        View replies
                        We have not yet received fastag so please be consider my complaint as soon as possible...application reference number HFR794089

                        fastag not delivered - Comment #3608846 - Image #0
                        Reply
                        Wallet got created, amount debited, received message saying card created and will be dispatch in 2 to 3 days. its been a month and not yet received . NO update from the customer care
                        Services and Sales Queries
                        [protected] only music for hours and no onepicks when checked with HDFC bank they say they don't know what the hell
                        Reply
                        O received message from bank saying "FASTag has been issued successfully. Your Customer Id is[protected] and Wallet Id is [protected]."

                        But I have not received it yet. Please look into this ASAP.
                        Reply
                        Am apply and already paid to fastag but no response till now, customer care not pick the call and every time getting busy

                        this is worst service

                        [protected]
                        Reply
                        My application number is HFR678168. I have applied for fast tag on 28th November. I have still not received the same.

                        Their number is always engaged. Also note I have paid twice as the online system had error. I am not able to resolve this as I am unable to connect with anyone.
                        Reply
                        I forgot HDFC Fastag user id password. Toll free number found always busy. How to get user id and password
                        Reply
                        I have activated my FasTag through HDFC Bank and got a mail in confirmation. I also did log in to the FasTag website. However, there's no information about the RFID sticker yet, and the helpline is perennially busy. Please let me know where and how I can get the RFID sticker.
                        Reply
                        HI This is Raghavendra i apply for fastag on 30/01/2020 my application No : HFR01458594 and I got Customer ID no :[protected] and Wallet ID no : [protected] still not received my fastag sticker so where should call, I trying to call toll free no no response. Please solve the problem . thanks
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                          K
                          kishor1980
                          from Mumbai, Maharashtra
                          Dec 17, 2019
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                          Address: Hyderabad, Hyderabad, Andhra Pradesh, 500028

                          HDFC Fastag is one of the worst ever Fastag issuer and playing with customer patience. I have paid almost a month back the amount, still there is no track of Tag issue or status update. My application ref no.HFR640287.

                          Customer care is 24hrs busy, if it gets connected, they talk like they are sleeping and disconnects the call without resolving your issue. They are playing with customer patience. No other medium except customer care number to contact and it is always busy...you hardly get connected.

                          Guys please do not go for HDFC Fastag...
                          HDFC Bank customer support has been notified about the posted complaint.
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                            S
                            Sajith-1983
                            from Chennai, Tamil Nadu
                            Dec 17, 2019
                            Resolved
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                            Resolved

                            I have applied for hdfc fastag online with payment of rs.1500 for three cars, also uploaded the necessary supporting documents and vehicle registration certificate on[protected]. After that i received customer id & wallet id on[protected] through sms and email. Even my wallet was recharged for rs.300 per car. But still i haven't received fast tag stickers. Need to know the exact date on which i can receive the tags. Tollfree number provided at the time of online payment[protected] is not connecting even after repeated attempt from 13th dec onwards.
                            The tollfree does not work and i'm struggling with fastag as it is mandatory from 15th dec onwards.
                            Jan 19, 2020
                            Complaint marked as Resolved 
                            HDFC Bank customer support has been notified about the posted complaint.
                            Verified Support
                            Dec 17, 2019
                            HDFC Bank Customer Care's response                             Dear Customer,

                            Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

                            -Anay
                            HDFC Bank Customer Assistance
                            View replies
                            Hello, I have not received my fastag sticker, but I am able to login to fastag app and able to view the balance. Kindly let me know the status. Below the details.
                            FASTag application HFR817385
                            Customer Id is[protected]

                            hdfc bank fastag sticker not received. - Comment #3608899 - Image #0
                            Reply
                            I have applied for Fastag from my HDFC account. I am unable to track the status of the same. My application no. is HFR937575.

                            Please update.

                            Also please confirm if I can cancel my application and process for refund. Await confirmation from your end at the earliest. I intend to cancel my application please let me know the process.
                            Reply
                            I have not yet received the fast tag from HDFC. Not also able to connect with the HDFC customer care for fasttag. Please let me know regarding the same. Please provide some email id or proper number which I can contact and get the status. Note that I also have received sms on 30th November saying that it will be delivered in 4 days
                            Reply
                            I have applied for Fastag through HDFC Bank with Ref no. HFR797393 on 29th Nov 2019. At the time of apply, i got the message that i will receive my Fastag within 07 working days but unfortunately i didn't received the same till today i.e. 12th Dec 2019. Kindly help me and let me know the status of my fastag...
                            Reply
                            Unable to transfer funds from HDFC to any beneficiary account. Says "We regret to inform you that we could not complete your transaction."

                            Can I know reason for the same?
                            Reply
                            I applied for fastag from HDFC bank on 24th of November. Money is deducted from my account. HDFC bank has sent the fastag customer ID and wallet ID. However they haven't sent the physical fastag so far. Their fastag customer care number is unanswered. And the HDFC Bank customer care say they don't deal with fastag. Need urgent help on this.
                            Reply
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                              S
                              sivmanik
                              Dec 17, 2019
                              Resolved
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                              Resolved

                              Address: 560029

                              Hi sir, i have registered for fastag through hdfc online portal. After submission of application through online they have generated application number i. E. Hfr482450 and after three days they sent the customer id and wallet id through registered email. But the original sticker is not received till now. I am trying to reach their toll free numbers but most of the times they are not working. I have paid rs 500 online for this registration. Without sticker if i go through toll plaza then they will charge me more price. Need your help here.
                              Dec 17, 2019
                              Complaint marked as Resolved 
                              Received.
                              HDFC Bank customer support has been notified about the posted complaint.
                              Verified Support
                              Dec 17, 2019
                              HDFC Bank Customer Care's response                               Dear Customer,

                              We like to confirm that TAG was dispatched to your communication address & the same is received by Vishil on 07 December 2019.

                              -Anay
                              HDFC Bank Customer Assistance
                              View replies
                              I have applied for a Fastag from HDFC on 22nd November and till date not received the same.

                              Amount is deducted, customer ID and wallet is generated and the last SMS received on 28th informing despatch of the card in next 3 to 4 days.

                              Complaint registered on 2nd December and till date not resolved.

                              Fastag Customer ID:[protected]

                              Nagesh M S
                              Reply
                              VerifiedHdfc Bank — fastag is not delivered, reference number # HFR989218

                              fastag not received - Comment #3608871 - Image #0
                              Reply
                              Hi Dear Team,
                              i have registered for fastag through hdfc online portal. After submission of application through online they have generated application number i. E. HFR01710209, on December 8th, Payment is deducted and got a message within 7 working days you will received. card is not yet received till now. I am trying to reach their toll free numbers but most of the times they are not working. I have paid rs 500 online for this registration. Kindly solve my issues.

                              Thanks for the update.
                              Reply
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                                G
                                Ganga Reddy696
                                from Mumbai, Maharashtra
                                Dec 17, 2019
                                Resolved
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                                Resolved

                                Address: Plot No:1146, Flat No:G-2, Sreenilayam, Pragati Nagar, Near Masjid Opp. To J N T U H, Hyderabad, Telangana, 500090

                                I have applied for hdfc fastag online with payment of rs.500, also uploaded the necessary supporting documents and vehicle registration certificate.
                                After that i received customer id & wallet id on 05/12/2019 through sms and email. Even my wallet was recharged for rs.300. But still i haven't received fast tag sticker.
                                The fastag is already implemented and i'm facing issue with this
                                Jan 17, 2020
                                Complaint marked as Resolved 
                                HDFC Bank customer support has been notified about the posted complaint.
                                Verified Support
                                Dec 17, 2019
                                HDFC Bank Customer Care's response                                 Dear Customer,


                                Please share with us your registered mobile number & email ID, fastag reference number and vehicle registration number at fastag.[protected]@insolutionsglobal.com for better assistance.



                                -Manoj

                                HDFC Bank Customer Assistance
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                                  R
                                  riteshgca
                                  from Dalhousie, Himachal Pradesh
                                  Dec 17, 2019
                                  Resolved
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                                  Resolved

                                  Address: JHAKRI, Shimla, Himachal Pradesh, 172201

                                  I had applied for fastag sticker on 6.12.2019 amounting rs 500/- having fastag application hfr924912 for my car
                                  Having registration no. Hp06aa 3459 and further received email on 10.12.2019 that fastag issued successfully generated with customer id[protected] but not yet received fastag. I had to travell on 20th.
                                  Pls provide the status for delivery of the same
                                  Feb 8, 2020
                                  Complaint marked as Resolved 
                                  Received
                                  HDFC Bank customer support has been notified about the posted complaint.
                                  Dec 17, 2019
                                  Updated by riteshgca                                   Read car registration no. As HP06A3459
                                  Verified Support
                                  Dec 18, 2019
                                  HDFC Bank Customer Care's response                                   Dear Customer,

                                  After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

                                  -Manoj
                                  HDFC Bank Customer Assistance
                                  Dec 23, 2019
                                  Updated by riteshgca                                   Not yet received even after 17 days.
                                  Pls provide the status
                                  View replies
                                  Have not got my Fastag yet .I just got the message that Fastag wallet has been created and Card will be dispatched in 3-4 working days.But its been more than 2 weeks and i have not got the card yet.

                                  Fastag customer ID:[protected]
                                  Reply
                                  I have submitted the my PF claim on 05/12/2019
                                  but till date no updation
                                  Reply
                                  I ordered in zomato for 289 Rs through paytm. I cancelled my ordered . And I'm waiting for my refund amount.

                                  Refund reference Number is[protected]

                                  Please kindly refund the amount as soon as possible
                                  Reply
                                  I not received fast tag
                                  HFR 847745
                                  Reply
                                  I had applied hdfc fastag through online and made payment of 500 inr (200 for security amount & 100 as the top up amount). The reference number of the application is HFR872652. I had uploaded rc/aadhaar and since then there is no update
                                  Reply
                                  I have a consumer durable loan A/c no - [protected]
                                  kindly loan schedule and emi card

                                  but loan are closed march 2019
                                  10 ecs are complete for bank account
                                  Reply
                                  Poor service by HDFC bank in terms of issuing the fastag. It’s been more than 15 days I’m waiting for fastag, every time I call the customers care number standard respond comes even without verifying the details. response they give “Fastag will be delivered in 7 working days”. Not sure when these 7 working days will be over.
                                  Reply
                                  I have applied it online on the 28th November with hdfc online fastag. They said one week and I have still not recieved. My ETOLL1291683. Please revert. Thank you.
                                  Reply
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                                    S
                                    Saipradeep vangala
                                    from Bengaluru, Karnataka
                                    Dec 17, 2019
                                    Resolved
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                                    Resolved

                                    Address: Bangalore, Karnataka, 560066

                                    I have received a mail on 11th december stating that an amount of rs. 450 for adjustment entry on 12/11/2019 at 4.52 pm which reduced my balance of rs 343.75 as per the transaction statement to 0 and an overdraft amount of 106.25. This is impossible because i didn't travel anywhere on the date mentioned above. Further, i had rs 223 as on 02/11. Moreover, this debit transaction of rs.450 wasn't reported/accounted in my transaction history. My repeated calls to the toll free number and online complaints went unanswered. The irony is that now i am getting messages indicating my current pass balance as zero and i need to clear my overdraft amount of rs.106.25 to avoid getting disabled. Please resolve this at the earliest.
                                    Jan 17, 2020
                                    Complaint marked as Resolved 
                                    HDFC Bank customer support has been notified about the posted complaint.
                                    Verified Support
                                    Dec 17, 2019
                                    HDFC Bank Customer Care's response                                     Dear Customer,

                                    Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

                                    -Preethi
                                    HDFC Bank Customer Assistance
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                                      Babusona71
                                      from Changanacheri, Kerala
                                      Dec 17, 2019
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                                      Address: 700031

                                      Even if 15 days are past, I have not received my Fastag . I was promised by sms that I will receive a confirmatory mail in PDF format & the Fastag Card within 7 days . 500/- also got debited immediately from my HDFC SB A/c . The customer care number given is busy or not being attended.Have some traveling plans .Kindly look into this .

                                      Successful Application No. : HFR852273
                                      Dt. of Application : 02/12/ 2019 .
                                      Application routed thru : HDFC Bank, Deshapriya Park Branch, Kolkata 700029.
                                      HDFC Bank customer support has been notified about the posted complaint.
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                                        Aditya15586
                                        Dec 17, 2019
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                                        Address: Q115, Krishna Kamal Housing society, Sai chowk, Sus Road, Pashan, Pune, Maharashtra, 411021

                                        I have applied for fastag application on 11th Dec 2019, ID: HFR01037871.
                                        As per the SMS i was supposed to get a PDF with details and Fastag via post; however such has not happened yet and i need to travel tomorrow; thus request you to share the details at the earliest.
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