[Resolved] HDFC Bank — hdfc bank fastag sticker not received.

[Resolved] HDFC Bank — hdfc bank fastag sticker not received.

S Sajith-1983 from Chennai, Tamil Nadu

I have applied for hdfc fastag online with payment of rs.1500 for three cars, also uploaded the necessary supporting documents and vehicle registration certificate on[protected]. After that i received customer id & wallet id on[protected] through sms and email. Even my wallet was recharged for rs.300 per car. But still i haven't received fast tag stickers. Need to know the exact date on which i can receive the tags. Tollfree number provided at the time of online payment[protected] is not connecting even after repeated attempt from 13th dec onwards. The tollfree does not work and i'm struggling with fastag as it is mandatory from 15th dec onwards. Was this information helpful? No (0) Yes (1)
Jan 19, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 17, 2019 HDFC Bank Customer Care's response Dear Customer, Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance. -Anay HDFC Bank Customer Assistance
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Comments

Senthil K Kumar

from Chennai, Tamil Nadu

Hello, I have not received my fastag sticker, but I am able to login to fastag app and able to view the balance. Kindly let me know the status. Below the details.
FASTag application HFR817385
Customer Id is[protected]

Ankit Piplani

from Delhi, Delhi

I have applied for Fastag from my HDFC account. I am unable to track the status of the same. My application no. is HFR937575.

Please update.

Also please confirm if I can cancel my application and process for refund. Await confirmation from your end at the earliest. I intend to cancel my application please let me know the process.

Vineet TA

from Mumbai, Maharashtra

I have not yet received the fast tag from HDFC. Not also able to connect with the HDFC customer care for fasttag. Please let me know regarding the same. Please provide some email id or proper number which I can contact and get the status. Note that I also have received sms on 30th November saying that it will be delivered in 4 days

avinash1401

from Gurgaon, Haryana

I have applied for Fastag through HDFC Bank with Ref no. HFR797393 on 29th Nov 2019. At the time of apply, i got the message that i will receive my Fastag within 07 working days but unfortunately i didn't received the same till today i.e. 12th Dec 2019. Kindly help me and let me know the status of my fastag...

Deepali Futane

Unable to transfer funds from HDFC to any beneficiary account. Says "We regret to inform you that we could not complete your transaction."

Can I know reason for the same?

BharathFastag

from Bengaluru, Karnataka

I applied for fastag from HDFC bank on 24th of November. Money is deducted from my account. HDFC bank has sent the fastag customer ID and wallet ID. However they haven't sent the physical fastag so far. Their fastag customer care number is unanswered. And the HDFC Bank customer care say they don't deal with fastag. Need urgent help on this.