[Resolved] HDFC Bank — Hdfc bank has not presented ecs on scheduled date scheduled bank

Siddharth Singh Sisodia

from Indore, Madhya Pradesh

Address:

Bhopal, Madhya Pradesh, 462016

I had a car loan for 60 months from hdfc bank this is my 48th ecs payment due i got sms from hdfc bank
Dear customer, your bank has returned the feb-2017 emi of rs 10750 thru ecs debit for loan no. 23640278 reason account no invalid / not mentioned. please visit our retail loan service centre k. k. platinum in front of ora mall, first floor gulmohar urgently to submit verified ecs mandate. thus i asked axisbank they toldecs is not presented from hdfc bank hence is not debited. hdfc bank is asking me to pay cash or onlinepayment what should i do.

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Mar 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

HDFC Bank Customer Care's response Dear Customer,

Kindly visit the following URL to access information for the complete address details of our Retail Loan Service Center: http://www.hdfcbank.com/personal/find-your-nearest/find-your-nearest-rlsc

-Bejoy
HDFC Bank Customer Assistance