[Resolved] HDFC Bank — Hdfc bank hdfc payzapp fund transfer transaction failed

prasanna4257

from Delhi, Delhi

Address:	Mumbai City, Maharashtra, 000000
Website:	www.hdfcbank.com

I have a made fund transfer of rs 5000 from payzapp app to my saving account on 01-july-2017. Initially app show transaction get failed and money didn't credited to my payzapp wallet. Later it is showing the transaction success but money is not transferred to account. I made the three transactions (5000+5000+5000 rs) on that day, but payzapp has limit only two transactions (5000+5000) per day only. One of the transaction is failed. Transaction id:[protected], payzapp number: [protected]. I am not getting proper response. (Please don't reply like — transaction is success from payzapp side and get in touch with concern bank. — this is useless.) bank will respond only for your tickets. First confirm with your datebase team. Then please raise a ticket to icici bank or to customer. [protected]@icicibank.com. Please do it. Thanks in advance.

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Aug 24, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Jul 14, 2017

Updated by prasanna4257 for payzapp limit is 10000 per month. how 1500 rs is transferred to bank.
please revert my money as soon as possible.

Jul 17, 2017

Updated by prasanna4257 Some is calling asked my contact details.
They tried to change the email passwords...
asking card cvv's .
what the s**t it is?
please respond properly.
I got call from [protected].
is this genuine or fake?

Verified Support

Jul 17, 2017

HDFC Bank Customer Care's response Dear Customer,

Your query has been reverted on 12 July 2017 via email. Your future patronage is valuable to us, kindly rate our app.
In case of any query, you can contact us via : PayZapp Toll Free : [protected] or PayZapp Email Support : [protected]@payzapp.in

-Bejoy
HDFC Bank Customer Assistance

Verified Support

Jul 20, 2017

HDFC Bank Customer Care's response Dear Customer,

We understand that you have attempted a bank account transfer on 01-Jul-2017 15:45:12 which shows success. Request you to Kindly check with the bank regards the same as we notice that he has transferred money into wrong account number. Please find the supporting details mention below.

Bank Account Number[protected]
Bank IFSC Code - ICIC0000573
Bank Txn Id[protected]

-Bejoy
HDFC Bank Customer Assistance