[Resolved]  HDFC Bank — HDFC Bank — Insurance Policy given on fake commitment

Address:

Ghaziabad, Uttar Pradesh, 201014

I am very unhappy with the services of HDFC credit card dept., even they don't know how to Greet the Customers. Someone name (POOJA) from your credit card dept. misbehaving with me on call. she provide the information regarding the medical insurance policy and tell me the inappropriate information regarding this policy. when i am try to cancel this policy after completing a month then she told me, if i am cancel this policy now then they deduct my 4000rs as a service tax from the amount of 9133rs i made a payment. At the time, when i am confirming for this policy POOJA only tell me, like if you are not satisfy with this then you can cancel it. If you are cancel it within 15 days then only your service charges is deducted but POOJA not told me about if i cancel it after 15 days then i have to pay 4000rs. So, before any prior information how can they deduct my money and even she misbehaving with me on call also. Kindly provide me the solution i am not agree for this deduction. When i spoke to HDFC ERGO dept. They told me that they deduct only on pro data bases, so why credit card dept. Say like this to me . Pro data means only my service charges and 1 month installment. Kindly revert me back with satisfactory answer.