HDFC Bank — HDFC Bank International credit card

Address:

Kolkata, West Bengal

My credit card was expired in March, 2015. Til date I haven't received the new card. I have waited more than 4 months to receive the new card. Within this time, I have gone to my nearest branch, updated my address. I have called HDFC Credit card for over 5 times. Thrice the card has been sent back as it lacked an office number and department. Fourth time, I have provided with both. Though let me be very clear that there is no idea of department name in an IT office as ours. It's humiliating for a person as me who works in a respected company and HDFC being me salary account thus treats it's customer? I have complained many times that Bluedart's service is completely nonsensical and unacceptable. They provide with a number which does not even exist. I have given enough chances. My experience was similar while applied for the card, and now this. This is simply not acceptable. I take it fault on both of your parties. and I have decided to go to consumer court for this harassment I have been going through months after months. All this while every month the bill is piling up. I have refused to make payment, till I have the card. I have more in balance than I need to pay back. Still they blocked my card when I didnt pay a month. and everyday calling me. But no one bothers that I haven't got the card yet.