[Resolved] HDFC Bank — hdfc bank payzapp - transfer money to wrong account | |
Hello, On 9th August, i transferred 5000 rs to a wrong icici account from my hdfc payzapp account. It was supposed to be sent to my account[protected] but it got transferred to another account[protected]. Transaction id[protected]nG76wK1 I visited both the banks and told them the incident in details. But no bank is ready to take the responsibility and solve the issue. Icici bank customer care gave me the details of account but said as hdfc is the initiator of the transaction, they have to raise the request. Hdfc bank said, as the transaction has completed, they can not raise the request and icici bank has to support. Please help me and refund the money or at least contact to that person and ask him to send it back. Was this information helpful? | |
Sep 23, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 23, 2017 HDFC Bank Customer Care's response Dear Customer, We are looking into the issue and will respond to you with e-mail reference number[protected] within 2 working days. -Bejoy HDFC Bank Customer Assistance | |
2 Comments | |
Comments
Dear Customer, (Vinod.Gandla )
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4dr21) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (a4dr21) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team
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We regret the inconvenience caused. We request you to email us your concern with your contact details on [protected]@icicibank.com. Please mention the UID (insert post ID here) in the subject line of your email. Our official will assist you.
Regards,
ICICI Bank Customer Service Team