[Resolved] HDFC Bank — hdfc bank poor customer service - no revert on complaint filed on 8th july 8th aug ttu[protected] | |||||
Dear seniors of hdfc bank - Please pay some attention to resolve my issue. This is my second complaint for the same issue, i am waiting for the solution from bank but unfortunately bank have no time to address the issues other then auto mails. Following complaint i had made on 7th july and since then i am waiting for the solution since i have been wrongly charged around 15k in multi pal transaction that too without my intimation/agreements. My last complaint is still open but bank has shared me mail that it has been closed. (Ttu[protected]th july 2017) I have not received any calls from bank other then 1 call made by branch staff who was damn rude to discuss the matter and moreover rather then providing me the solution unnecessarily threatened me over call and took the whole conversation in different way. It is highly disappointed to be a customer with hdfc bank. My last complaint. Hi I have a car loan from kotak mahindra bank and esc made through hdfc bank since i had my salary account in hdfc only, this loan has started in 2012 and my esc was automatically deducted from my salary account, however it was never the pain until i was getting my salary into hdfc but due to some issues with hdfc my company has shifted the salary account from hdfc to axis and now the real trouble started, i tried to maintain a sufficient balance in hdfc but sometimes esc amount got deducted and sometimes it wasn't, i never checked my hdfc bank account since it seems a smooth account & esc's but one fine day i came to know that every esc bounce has charges that too even after i have amount in my bank, 2-3 month there were chances where in i couldn't pay emi's and cleared the same with kotak via cash payment & my emi with kotak was never stacked. I have been charged around 850+ taxes multiple times, where in i have paid all my emi's to kotak on time. Please help to get the charges reversed since i was not aware about the same. Please contact on [protected]@yahoo.com for further details. Regards Anil Complaint marked as resolved aug 8, 2017 Complaint status [jul 07, 2017] hdfc bank customer support has been notified about the posted complaint. Hdfc bank customer care's response, jul 08, 2017 Dear customer, Kindly mail us at [protected]@hdfcbank.com from registered email id along with customer id, charges details, and your registered contact details mentioning reference id ttu[protected] in the subject line. The concerned department will assist you. -manoj Hdfc bank customer assistance Updated by anil_ksaluja, jul 22, 2017 I have replied to said it. Please support Updated by anil_ksaluja, aug 01, 2017 I am still waiting for the resolution for my issue. Updated by anil_ksaluja, aug 03, 2017 No one have reverted to me, seems hdfc has lost even courtesy to address the complaint and revert to its customer. Complaint status [aug 11, 2017] hdfc bank customer support has been notified about the posted complaint. Updated by anil_ksaluja, aug 20, 2017 No revert from the bank. A big shame on hdfc customer service Updated by anil_ksaluja, aug 31, 2017 Still waiting for the revert. Was this information helpful? | |||||
Oct 12, 2017 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Sep 01, 2017 HDFC Bank Customer Care's response Dear Customer, Pls confirm your email id from where you have written to us in order to track your case and revert to you. -Anay HDFC Bank Customer Assistance | |||||
Add a Comment | |||||
58%
Complaints
32724
Pending
0
Resolved
18404
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment