[Resolved]  HDFC Bank — HDFC Bank refund from Flipkart yet not credited into my account

I canceled my order for a mobile charger on #flipkart on 3rd October. The refund amount was credited from the seller by 8th October. But the amount of Rs. 1799 has not been reflected in my account yet.

I sent so many emails and sent many screenshots and bank statements. I didn't receive anything but computer-generated emails. They aren't responding properly.

Attaching some reference pictures for more details.
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Nov 29, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 20, 2021
HDFC Bank Customer Care's response
Dear Customer,

We sincerely regret the inconvenience you may have faced. We understand that you have also raised your concerns at Debit card Disputes vide Reference Number[protected] and you will receive a response from them to your e-mail ID on or before October 26, 2021 with an update.

Your association is greatly valued by the Bank and will spare no efforts to resolve the matter quickly. Looking forward to your patience and cooperation in the interim.

-Zubin
HDFC Bank Customer Assistance
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