[Resolved]  HDFC Bank — hdfc bank salary account negative balance

Address:Chennai, Tamil Nadu, 600004

Hi, i have salary account in hdfc 3 years back when i was working at that time. After that i changed company & they provided other bank account. Recently i changed new company. The new company have using only hdfc salary accounts. But my hdfc exsisted old salary account showing -1430 balance.
The bank converts my salary account converted into savings account & charged monthly.. Now its 1430 negative balance. Without my permission how can the bank convert my salary account into savings account? Even they are not intimated verbally... According to rbi guidlines on savings account banks not charge even its negative balance.
I approach branch, but they behaved rudly & refuse to close account.
Plz juistice to me. 1430 is huge amount to me. What is the solution?
What is the action will take against this bank.
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Sep 14, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

We understand that our branch official Ms. Srividya. B has contacted you and addressed your query. Please visit the nearest branch and submit the account closure application.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

As i have sattaled the credit card long time ago but still afacting my cibil why is this how can it be remooved

AjaiKumartyagi's reply, Aug 11, 2019
I don't remember the card no.
I have received this message for transaction which i have not done:

ALERT:Rs.1631.23 spent via CREDIT Card xx3829 at AMAZON1258399 on[protected]:05:07:05 without PIN/OTP.Not you?Call [protected]

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