Hi,
Today (26/12/2019) i received a call from this number [protected] which was from hdfc life insurance in the afternoon when i was busy working. I talked with ms. Neha who like any other telecaller started explaing me the product straight away without understanding my interest.
Within few seconds, i told her, "thank you, ma'am i am not interested".
This was the exact communication and i have the recording for my support if needed.
Somehow by this she got offended and said the i should have told this in the beginning and why i made her to explain the product and before i could say something she disconnected the call.
I tried calling on that number to understand the reason for her rudeness as i definitely know that these guys are not trained to talk in this manner.
I also dropped her a message mentioning the same but there was no response.
Ultimately i found this platform and i don't know how much effective is this but i am trying out my luck.
I would like to know the status of my complaint and the actions taken against the same.
We understand this people are doing their job, but we don't expect in return what has happened.
Who should be responsible for this?
Looking forward for your help
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