[Resolved] HDFC Bank — hdfc credit card and loan department is not updated cibil status from write off

srikanth3

from Kamareddi, Telangana

Address:

Hyderabad, Telangana

Hi,

Iam customer for hdfc bank i cleared my personal loan and credit card dues with hdfc bank on november 2018. Though i cleared the loan and dues, in cibil it is still reflecting as "writeoff" raised disputes multiple times in cibil. For credit card cibil is saying as hdfc need to be done from their end. 45 days of time is already completed. Still it is in "writeoff" status this is impacting my cibil score badly.

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Apr 14, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Mar 13, 2019

Updated by srikanth3 Loan ID : 26136938

Verified Support

Mar 14, 2019

HDFC Bank Customer Care's response Dear Customer,

We have reviewed your comments expressed and request you to contact our debt management executives at[protected]/49187504 for any queries in this regard.

-Anay
HDFC Bank Customer Assistance

Mar 14, 2019

Updated by srikanth3 HI Can you please update the complete contact details of debt Management Department executive numbers and address of Hyderabad (Telangana) in detail. The info you provided is incomplete. I can see only a eight digit number.Please provide complete details.

Mar 14, 2019

Updated by srikanth3 By the way the number you have given is not functioning.. and My problem is both with Credit card and Loan why in CIBIL it is still write off even though i paid my amount it has been more than 45 days. Still it is same and I raised multiple disputes in CIBIL. Dispute ID : Dispute ID CDS[protected] .

Mar 19, 2019

Updated by srikanth3 Hi HDFC People can any one respond on the above comments Mentioned.