[Resolved] HDFC Bank — hdfc credit card | |
Hi I had a credit card from hdfc bank which was issued around[protected]. I had used the card and was unable to make any payment as i had lost my job. Due to non payment, the bank put a lien in my saving/salary account which was my fnf paid by my company. The amount was roughly around 60000/-. I approached the bank and requested them to remove the lien and that i would make partial payment. The manager flatly refused and i was told that my money was used towards settling the credit card dues. I had no choice but was also ok as the card payment was then at least taken care of. Now after 13 years, i have received a letter stating that the amount against that card is still due and i need to pay immediately. During the time the bank put a lien and withdrew the amount there was no communication from their end confirming receipt of payment and settlement of dues. After several followup with the bank i gave up. Until 13 years later the bank has sent me the collection letter again. Was this information helpful? | |
Apr 3, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Mar 03, 2018 HDFC Bank Customer Care's response Dear Customer, Please share your Account No./Customer ID with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail. Anay, HDFC Customer Service Assistance. | |
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One of your representatives called me and gave me the following information:
Card limit: 50, 000
Lien on saving account: 59, 708.09 ( on 21st Jan 2009)
5th Feb 2009: there were interest charges.
Now I'm being charged rupees 3367.00 as charges. The Experian report shows "written off". How is this "written off"? I have paid the amount which I could not pay earlier due to certain issues.
I need a NOC from the bank as I have paid over and above the required charges. Secondly I was not made aware of these charges against my name which has been affecting my CIBIL score for the past 8 years!!!