[Resolved] HDFC Bank — hdfc credit card

pavankg

from Hyderabad, Telangana

Address:	Hyderabad, Andhra Pradesh, 500072
Website:	www.hdfcbank.com

Hi, this is pavan, i had a hdfc credit card till last year. My card was hacked and misused from abroad and spent 20k with that on dec5th 2017. On the same day, i called customer care and blocked the card and raised a dispute about it. They said they will take care of it.
But they did not do anything and adding interest to it and finally added to my cibil. I have all the complaint number and emails with me. But they are not doing anything on this. Please remove hdfc issues from my cibil.

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Jan 1, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 27, 2018

Updated by pavankg My reference number when I called the customer care - [protected]

Verified Support

Nov 28, 2018

HDFC Bank Customer Care's response Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected]/49187504 for further assistance in this regard.

-Nadia
HDFC Bank Customer Assistance.