[Resolved]  HDFC Bank — hdfc credit card

Address:

171, sector-c, shrinath puram, Sonbhadra, Uttar Pradesh, 324010

I cleared my Credit card amount but in the urgent need of education loan, my CIBIL score needs to be updated. Customer care at CIBIL asked me to contact HDFC branch so that they can mail them the due clearance report asap to CIBIL AND that will be updated within & days. My HDFC bank account is a salary account of Maharashtra so the person at the bank in Rajasthan said he can't mail the details of due clearance and I have to talk or go to the Mumbai branch, also the process of CIBIL updation takes 5-6 months. Right now I'm at my permanent address in Rajasthan which I tried to update on my account but the request was rejected. My MBA session starts from 22 June 2019 and I have to pay the fees by 20 June 2019. I'm moving from branches to branches in the urgent need o[censored]pdate of my due clearance I had also mailed at (grevance.[protected]@hdfcbank.com & customerservices.[protected]@hadfcbank.com) given mail id and got the complaint no. HBL=[protected] and referance no. [protected]. The bank asked me to contact to the customer care and customer care to the bank. It is not possible to go and request to the people in Mumbai branch to Send email about my due clearance Please tell me what should I do?
Reg. mob. no.: [protected]
Credit card no. xxxx xxxx xxxx 0110

I'm attaching the due clearance receipt.