HDFC Bank — hdfc credit card cancellation of one assist membership

Address:

Bangalore, Karnataka

I am a HDFC bank credit card holder . The bank has auto debited Rs. 1899/- from my credit card number ending with 6029 without my consent on date:12/09/2018. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of Rs.1899/-.

I called One Assist Customer care instead of helping me with my situation, A customer care executive called Kruthika kept on repeating the benefits of the plan.

Are you trying to save us from the frauds?
Did you know Debiting the amount without customer consent is Fraud.

I want to know about my refund. I am not interested in your plan anymore.