[Resolved]  HDFC Bank — hdfc credit card cancellation of one assist membership

Address:Coimbatore, Tamil Nadu, 641035

Hi,

I am a hdfc bank credit card holder. The bank has auto debited rs 1899 from my credit card number ending with xxxxxxxxxxxx5067 without my authorization on date:30/08/2019.

I don't want this membership, so cancel the membership and refund the same. Please take the necessary action asap otherwise i will have to take action against this illegal fee charged without intimation.

Regards,
Sivaram bk
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Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
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Comments

Dear Sivaram,

Greetings from OneAssist!!!

We regret any inconvenience caused to you.

We are unable to locate your account. Request you to share your OneAssist customer ID or registered contact details by emailing us at [protected]@oneassist.in.

Once we receive the details, our team will contact you within 24 hours to get your issue resolved. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

Future communications will be done on your registered email id, as any account details shared here can be publicly viewed and can be misused. We request you to write to us on the above mentioned email id if you have any query.

Looking forward to hear from you.

Regards

Team OneAssist

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