Hdfc Bank — hdfc credit card - cancellation of one assist membership

 
2 Reviews
Maitri Garden , Pokhran Road No. 2 Thane West, Tulip A Wing, Thane, Maharashtra, India
 rameshhegde on Sep 23, 2019
Cancellation of one assist membership
I am a hdfc bank credit card holder. The bank has auto debited rs. 1899/- from my credit card number ending with 2580 without my concern on date:21/09/2019. I am not interested about this service and don't want this membership any more. So cancel the membership and refund this debited amount of rs.1899/-

Oneassist relationship number :
Name :- ramesh channappa hegde
Mobile no. :- [protected]
Credit card number ending :- 2580

Complaint Status


[Sep 23, 2019] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Ramesh,

Greetings from OneAssist!!!

We are sorry to see you go.

We have forwarded your details to our team and you should expect a call within 24 hours. Please note that OneAssist will never ask for your Card CVV details or OTP for membership cancellation or for processing refund.

We would also like to advise you to delete all the personal details posted in your complaint, as the information provided on this site can be viewed publicly and can also be misused.

Future communications will be done on your registered email id. We request you to write to us at our registered email id which is [protected]@oneassist.in in case of any query.

We appreciate your patience in the interim.

Regards

Team OneAssist

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    Customer satisfaction rating
    55%
    Complaints
    17232
    Pending
    1808
    Resolved
    8965
    phone
    +91 22 6160 6161
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    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    Hdfc Bank - hdfc credit card - cancellation of one assist membership