HDFC Bank — Hdfc Credit card cashback not received

aditya21291

from Surat, Gujarat

Oct 19, 2021

Address:

india

I purchased an Fridge almost 4 months back using my hdfc credit card opting for the 6000 rs cashback offer. The cashback was supposed to get credit within 120 days but its been more than that and i haven't recieved my cashback yet. Please help me with this. I have all the required bills with me and the hdfc customer care is not very easy to approach.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2021

HDFC Bank Customer Care's response Dear Customer,

We sincerely regret the inconvenience. We request you to provide us with the complete offer details received from the bank along with header and footer and the exact transaction details like date, amount, merchant name and chargeslip/ invoice copy to enable us assist you.

-Zubin
HDFC Bank Customer Assistance

Oct 22, 2021

Updated by aditya21291 Transaction date: 2/7/2021
Amount: 56000 INR
Merchant Name : Samsung RR
Offer : 10% Cashback to be credited in 90 Days

Please find the requested documents - now kindly process this further so i can get my Cashback soon