[Resolved] HDFC Bank — Hdfc credit card inactive and outstanding bulk amount 36 emi conversion request

A Zakir Hussain

from Coimbatore, Tamil Nadu

Address:	600070
Website:	HDFC CREDIT CARDS

Due to my unavoidable personal medical situation (Unable to find the exact nervs issue of my son - even by applo hospital spl doctors), iam unable to pay the amount to my card for the past two months. I request the bank to convert my outsatanding amount in to 36emi, so that i will pay the amount to bank without affecting my cibil score.
My card no. Hfdc [protected]
My total card limit is 150000.00

Thanks,
A zakir hussain
[protected]

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Jul 20, 2017

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jun 19, 2017

HDFC Bank Customer Care's response Dear Customer,

This is with reference to your concerns raised regarding your credit card account. In this regard, you may look forward to receiving a response on your recorded email ID in 3 working days and request you to bear with us in the interim. In the event you seek any further clarification regarding your card account, please feel free to write to us at: [protected]@hdfcbank.com. Kindly note the query reference number for this correspondence is [protected].

-Bejoy
HDFC Bank Customer Assistance