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HDFC Bank — hdfc credit card one assist plan

Hello there

I received sms from hdfc bank that rs-1399/- deducted from my credit card to one assist plan. Without my permission. I don't even know the company and this kind charging of my credit card and use of my card by the company is really a criminal act and the co.

Please deactivate and refund my money asap
Date of incident: 20- sep - 2019
Hdfc credit card no. Xx4701
Oneassist membership id: [protected]

Complaint Status


[Sep 21, 2019] HDFC Bank customer support has been notified about the posted complaint.
Complaint comments  1 Comment     Updated: Share0Tweet0

Comments

Dear Mohan,

Greetings from OneAssist!!!

We are sorry to see you go.

Your plan has been cancelled on 22nd September, 2019 and the refund will be initiated within 5 workings to your account from the cancellation date.

Hope this resolves your issue.

Regards

Team OneAssist

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    I want to submit Complaint Positive Review Neutral Comment
    code
    Customer satisfaction rating
    50%
    Complaints
    25014
    Pending
    2017
    Resolved
    11858
    phone
    +91 22 6160 6161
    +91 22 2498 8484
    location
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013