[Resolved] HDFC Bank — hdfc credit card over limit charges | |||
Cust id 69069284, I have been charged over limit fees of 590 ie 500+90 gst. I have increased my limit by next day. Could you please refund over limit fees. It has gone over limit only for two days or else i was planning to cancel my credit card. I have shared the customer id and credit card number. Could you please resolve this issue. My email id is [protected]@gmail.com. Thanks Farhan Was this information helpful? | |||
Apr 3, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 28, 2019 HDFC Bank Customer Care's response Dear Customer, We observe from our records that your card usage has exceeded the credit limit assigned to your card account and hence over limit fee has been levied. To explain it further, when the total outstanding on your card account (including the balance principle loan amount if any) exceeds your assigned credit limit, an over limit fee of 2.5% of the over limit amount subject to a minimum of Rs.500.00 would get levied. -Zubin HDFC Bank Customer Assistance Verified Support Mar 01, 2019 HDFC Bank Customer Care's response Dear Customer, We observe from our records that your card usage has exceeded the credit limit assigned to your card account and hence over limit fee has been levied. To explain it further, when the total outstanding on your card account (including the balance principle loan amount if any) exceeds your assigned credit limit, an over-limit fee of 2.5% of the over limit amount subject to a minimum of Rs.500.00 would get levied. Owing to your relationship with the bank we have arranged to reverse the over limit fee of Rs 500 levied in your credit card. GST remains payable. The reference number for your request is [protected]. -Manoj HDFC Bank Customer Assistance | |||
 2 Comments | |||
Comments
Card collection department is harassing in another level shall I finish my career because of you and u r pressurising to do suicide.
I have told that I will do the payment by feb28 still calling me multiple times
I have told that I will do the payment by feb28 still calling me multiple times
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Sunil Trivedi
[protected]@gmail.com