[Resolved] HDFC Bank — HDFC credit card service

Saranya K

from Bengaluru, Karnataka

Address:

Bangalore, Karnataka, 560037

My card no is [protected]
My card valid up to Jan 1 2017. I have sent change off address and phone no form with proof to thiruvanmiyur branch on Jan 14 by professional Courier .

The courier has been received by the branch on Jan 17 at evening 4 o clk. Here attached delivery status fyi

Still address not yet updated as per telecaller reply
And they are not received my courier.

I want pay balance due in my account but I will pay once I received my new card. So pl dnt give any charges till that in my account .
Waiting for ur actions on this issue. Always branch not updating courier received status n requirement . Am highly disappointed
To which account no I will pay balance. Am scared to pay on old credit card no. I have informed hdfc bank several times.
Not yet taken action.
PL do the need

Regards..
Saranya.R

+2 photos

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Mar 1, 2017

Complaint marked as Resolved

It's not resolved who it's resolved I didn't get any information from bank

HDFC Bank customer support has been notified about the posted complaint.

Feb 15, 2017

Updated by Saranya K consumer complaints logo
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https://www.consumercomplaints.in › HDFC Bank › HDFC Bank — HDFC credit card service
[Resolved] HDFC Bank — HDFC credit card service

1 Review
Sa Saranya K on Feb 9, 2017

My card no is [protected]
My card valid up to Jan 1 2017. I have sent change off address and phone no form with proof to thiruvanmiyur branch on Jan 14 by professional Courier .

The courier has been received by the branch on Jan 17 at evening 4 o clk. Here attached delivery status fyi

Still address not yet updated as per telecaller reply
And they are not received my courier.

I want pay balance due in my account but I will pay once I received my new card. So pl dnt give any charges till that in my account .
Waiting for ur actions on this issue. Always branch not updating courier received status n requirement . Am highly disappointed
To which account no I will pay balance. Am scared to pay on old credit card no. I have informed hdfc bank several times.
Not yet taken action.
PL do the need

Feb 25, 2017

Updated by Saranya K Received card but pin no is not received till now