HDFC Bank — hdfc edc machine customer care not available

Address:	56001
Website:	www.hdfcbank.com

We have an EDC machine from HDFC Bank having TID No. 47071414. In this many cards fail to transact giving error message "Tracking Error" . Noteworthy to mention that the same card transacts successfully in another EDC machine we have from ICICI nd UBI Bank.

I tried upteem time to reach to their help desk number[protected] or[protected] or [protected] but never could get through as it always comes engaged all through the business hours (9:30 AM to 9:30 PM). I tried atleast one hundred times in last one month and every time it comes engaged, I attempted to send them an email at [protected]@hdfcbank.com which too failed with error message.I shall appreciate very much if any one can help me in reporting the issue to an appropriate place.