[Resolved]  HDFC Bank — hdfc fastag not received yet after 10 days

Address:Thane, Maharashtra, 400607

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount & 100 as the top up amount) on 4th december 2019. The reference number of the application is hfr890230.

On 12th dec i have received an email stating your fastag has been successfully recharged for rs. 300 on 12/12/2019 11:12:40 pm. Our reference number for the transaction is[protected]. Balance amount in the account is rs. 300.00 - hdfc bank ltd.

However till today i have not received the fasttag and there is no update about when i can expect to get it.

The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.
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Jan 15, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 15, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
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