[Resolved] HDFC Bank — hdfc fastag and customer service

Harshit kumar 123

from Gurgaon, Haryana

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201310

I lost my wallet id and customer id and i need them to recharge my fastag card. I have been calling hdfc fastag customer center from around 10 days now, their call is always is busy, after trying so much, today i was able to talk to your executive and she provided me with wrong wallet id because it is showing 'not valid' while first-time registration.
My mobile no. Is - [protected]
And my rfid no. Is[protected].

Provide me my wallet id and customer id as soon as possible.

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Dec 28, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Nov 27, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email at fastag.[protected]@insolutionsglobal.com for better assistance.

-Anay
HDFC Bank Customer Assistance