HDFC Bank — hdfc fastag

Address:

NO 10A, Shakthivel nagar , 1St cross street, Thirumalai Nagar Extension, Kolathur., Chennai, Tamil Nadu, 600099

I had applied fastag through hdfc bank and i got the tag but did not receive any welcome emailer with details of the fastag even after a 2 weeks. I have received the Customer ID and Wallet ID stating that fastag is dispatched . But still I have not received it.
Customer ID :[protected]