[Resolved]  HDFC Bank — hdfc- fastag

Address:GF-02 , L-275 , Sector-12 , Pratap Vihar, Ghaziabad, Ghaziabad, Uttar Pradesh, 201009

I have applied for the fasttag from hdfc bank fastag portal. I have already paid all the charged but i didn't got any response from hdfc. I have just received customer id & wallet id but the physical fastag is not received from bank and their customer service number is also not reachable. My details are below.

Name- Ankit Tripathi
Vehicle No- [protected]
Mobile No-[protected]
Customer ID;[protected]
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Feb 13, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jan 07, 2020
HDFC Bank Customer Care's response
Dear Customer,

We have checked our records and it states that the payment has failed. Hence we request you to apply for a fresh Fastag application. Do let us know if we can assist you with anything else.

-Preethi
HDFC Bank Customer Assistance
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