[Resolved] HDFC Bank — hdfc fastag

mayank61284

Address:

Kangra, Himachal Pradesh, 176061

I had applied for hdfc fastag on 26 dec 2019. My application number is hfr01256630. An amount of rupees 500 qas also paid as fees. However there has been no intimation from the company and the tag has not been delivered till date. The company had promised 7 days delivery. The copy of rc and aadhar card was also submitted. Request expedite the matter.

Was this information helpful?

No (0)

Yes (0)

Feb 21, 2020

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jan 20, 2020

HDFC Bank Customer Care's response Dear Customer,

We regret the inconvenience caused. The delay is due to an exceptional surge in applications received from customers. We are arranging for processing on priority and you will receive dispatch details via SMS once the tag is dispatched. Kindly write to escalations.[protected]@1pay.in or contact Fastag Helpline at[protected] in case of any clarification or assistance.

-Nadia
HDFC Bank Customer Assistance