HDFC Bank — hdfc fastag | need refund for adjustment fees | wrong email id fastag. [protected]@insolutionsglobal.com

HDFC Bank — hdfc fastag \| need refund for adjustment fees \| wrong email id fastag. [protected]@insolutionsglobal.com

T tasmohan

I have got a message on jan 01st 2020 saying that my account has been debited rs. 355/- for adjustment entry on[protected]. I haven't taken my car for the last 2 days and i have paid all the toll fees and got messages for the same as well. My wallet statement also don't have an entry for 355 rupees deduction, however total balance is reduced. My wallet id: [protected] Was this information helpful? No (0) Yes (0)
HDFC Bank customer support has been notified about the posted complaint. Verified Support Jan 02, 2020 HDFC Bank Customer Care's response Dear Customer, Please email at fastag.[protected]@insolutionsglobal.com or reach Fastag Team directly at [protected] for better assistance. -Preethi HDFC Bank Customer Assistance Jan 02, 2020 Updated by tasmohan I have already sent email to correct email and spoken to customer care as well. However customer care person asked me to send email and didn't get any response from email so far. No response till now!!! Could you please check and let me know? Jan 16, 2020 Updated by tasmohan 15 days passed, still no update from HDFC bank. Could someone help me?
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